Online SiteBuilder Support

Video Tutorials

General Videos

Complete Video Tour

In this video, you'll learn about effective online strategies and how you can apply them in your online business for maximum results. You'll get a complete overview of the system's functionality, so you'll better understand how it works and how you can be successful online with us.

System Orientation & Introduction

In this introductory video you'll get a quick introduction to the system, including the basics like how to log in, how to get help and generally how to find your way around. You'll also learn how to do some of the basic tasks needed to run your online business - like editing a web page. Recommended for beginners.

Website Related Videos

Using Sitewalk

This video covers how to use Sitewalk to quickly and easily make changes to your site.

Creating and Adding Web Pages

In this video tutorial, we go through how to add a new web page to your site. We cover web page creation, and how to link those pages into your navigation menus.

Dynamic Menus and Navigation

Here we discuss how to create and manage a dynamic menu, which is usually the main method of navigation throughout your site. You'll see how to change menu structure add new menu items, as well as how to link to different types of pages and content.

Blogs Overview

This video discusses creating a blog and adding it to your site. We cover how to post and how to link to your blog from your pages. You'll also learn how you can customize your blog to look exactly how you want it to look!

Using the WYSIWYG Editor

Here we cover the online editor in detail. You'll learn how to find your way around the editor, how to set page titles, cutting and pasting from other programs, inserting images and links, and more.

Using and Creating Site-Wide Templates

In this video you'll get an introduction to templates in the system. Learn why you should use templates, what they are, how they work, and how to create them yourself.

Module Related Videos

Capturing Leads with Web Forms

In this video we cover how to create and modify web forms. You'll learn how to replace an existing webform with an updated version, and how to view your web form submissions that have been captured in your built in customer database.

eCommerce Related Videos

A comprehensive overview of eCommerce functionality

After watching this video you'll have a better understanding of the power and range of features available to you to set up your online shop to sell your products. You'll see how catalogues and products work together and how to add new products to your shop.

Setting up Shipping Options

In this video you'll learn about our flexible shipping options capabilities. We'll take you through how you can define your own shipping options in your shopping cart so that you can charge your own custom shipping fees to suit your business.

Email Marketing Related Videos

Using Email Marketing Campaigns

In this video you'll get a quick overview of how to use the system's email marketing capabilities. You'll see how to create both once-off campaigns and loyalty campaigns, to get your clients coming back to your online business again and again!

Using Lists for targeted Email Marketing

In this video you'll learn what Lists are and how to manage them for effective email marketing.

Customer Related Videos

Customer Database Overview

In this overview video, you'll learn how customer records work in the system. You'll understand how to work with customer data, and how to create specific customer reports to segment your customer database.

Administration Related Videos

Managing Users & Roles

In this video you'll learn what users and roles are and how they work together. You'll also see how to add users and how to configure roles correctly.

Adding your Domain Name

In this tutorial you'll learn what you need to do on our side to set the system to use your own domain name, such as yourcompany.com. Remember there are steps to be taken external to this system though!

Using Workflows

Here we explain what a workflow is and how you can use them as a valuable customer service tool. You'll learn how to manually trigger workflows, how to create and modify a workflow, and how to notify external parties and customers as part of a workflow. We'll also cover workflows for online shop orders and more.

Import Data

In this video you'll learn about the importing features of this system. You'll understand how to setup your import file so you can easily and quickly import information specific to your company into this system.

Using Categories

In this video you'll learn about Categories, which are used to help organize your site content via classification. (Please note, these are unrelated to Catalogs in your online shop.)

Adobe Dreawmweaver Related Videos

Using Triangle inside Dreamweaver to manage your Online Business

This training video will take you through how you can use Triangle inside Adobe Dreamweaver to build your online business. You'll see how Triangle interacts with the system, and how it fits in with FTP and the web admin, while learning how to modify pages and add modules to them.

Support Overview

Support Center in Your Admin Control Panel

Access to the Knowledge Base, Forums and you can Submit a Support Request. You can access your support tools by clicking the Support Central link in the upper rightcan be accessed in the upper right of your Admin Control Panel.

support central in upper right of control panel

Phone Support

We also have phone support available. If you would like more information about purchasing phone support please use the contact form.